💚 Your well-being is our responsibility

Pojko Responsible Gaming — Keep it fun, Stay safe from harm

Gaming is for fun, not stress. Pojko believes every member deserves a gaming experience that is safe, controlled, and enjoyable. That's why we've put Bangladesh's most comprehensive responsible gaming tools directly in our members' hands.

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Session timer
Know how long you've been playing
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Deposit limit
Set Your Own Limits
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Self-Exclusion
Take a break whenever you need one
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Expert support
Support is there when you need it
18+ only
Age verification is mandatory
Stay in control yourself
Option to set limits
Health comes first
Fun is the whole point
24/7 support
Support in Bangla

What does Responsible Gaming mean?

What a healthy gaming experience looks like at Pojko

Responsible Gaming is a mindset and a set of habits where you treat gaming as entertainment — not as a source of income or a way to solve problems. At Pojko, playing responsibly means:

  • Only risk what you can afford to lose
  • Playing within set time and budget limits
  • Prioritising family, work, and health over gaming
  • Accepting losses and not chasing them
  • Enjoy gaming for the fun of it — not as something to rely on

All responsible gaming tools on pojko are completely free to use and will have no negative impact on your account.

Is gaming still enjoyable for you?

Ask yourself the questions below. Answer honestly — this is just for you:

✅ I'm playing within my set budget
This is a sign of healthy gaming
✅ I can keep a clear head when I lose
This is a sign of controlled gaming
✅ Family and work first, gaming second
This is a sign of the right priorities
✅ I can stop playing when I want to
This is a sign of a healthy mindset

Pojko's Responsible Gaming tools

Tools you have to stay in control

Deposit limit
Set your own daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately, while increasing one takes effect after 24 hours — this is an intentional safety measure.
Session time limit
Decide in advance how long you want to play. Once the time is up, pojko will automatically log you out and prompt you to take a break.
Cooling-off period
Take a break of 24 hours to 30 days to clear your head. During this time, you won't be able to log in to Pojko — your account will be completely inactive.
Self-Exclusion
Choose self-exclusion for an extended break — from 6 months up to 5 years. This is a serious commitment and cannot be reversed once the exclusion is active.
Spend tracker
View a full breakdown of your total deposits, withdrawals, and net spend at any time. Transparent information is the foundation of informed decisions.
Reality check reminder
At set intervals, you'll receive automatic notifications reminding you how long you've been playing and how much you've spent.

How to use the tools

Get started with Responsible Gaming in a few simple steps

1
Log in to your account

Log in to Pojko and click the profile icon in the top right corner.

2
Open the "Responsible Gaming" section

Go to the "Responsible Gaming" tab in your account settings.

3
Choose the tools that work for you

Activate whichever tool you need — deposit limit, session timer, or cooling-off period.

4
Confirm & save

Save your changes. You'll receive an SMS confirmation and the settings will take effect immediately.

5
Reach out to support if you need help

If you have trouble setting limits, let us know via live chat — we'll help you straight away.

Details of protection tools

How each tool works

Deposit Limit Settings
Up to ৳5,000 per day or ৳20,000 per week — set whatever limit feels affordable to you. Lowering your limit takes effect immediately; increases take 24 hours to apply.
Takes effect immediately
Self-Exclusion Process
Choose 6 months, 1 year, 2 years, or 5 years — whatever works for you. During exclusion, you won't receive any bonus or promotional messages. Once the period ends, you can reactivate your account yourself.
Long-Term Protection
Session Reminder
30 minutes, 1 hour, or 2 hours — an automatic notification will appear after your chosen interval, showing your current balance and how long you've been playing.
Builds Awareness

Recognize the warning signs

If you notice these signs, it's time to take a break

Chasing losses: After a loss, finding yourself thinking "just a bit more and I'll win it back" — and going over your budget as a result.

Hiding your gaming: Hiding how much you're playing or spending from family or friends.

Neglecting other responsibilities to play: You're spending more time gaming than on work, studies, or time with family.

Borrowing to play: Borrowing money from friends, family, or loans to play — or spending household funds on gaming.

Discomfort when not playing: Feeling irritable, restless, or empty when you can't play — these are signs of dependency.

Breaking planned limits: You told yourself you'd stop at a certain point, but keep going past that limit.

Gaming Under Stress: Turning to gaming whenever you feel anxious, lonely, or low.

Skipping sleep & meals: Staying up late or skipping meals because of gaming.

If you notice any of the above signs: Contact Pojko Support right away or activate self-exclusion. We're here to help — no judgment, just support.

Check in with yourself

Answer these simple questions to assess your gaming habits

Question 1/5: In the past month, have you spent more than your set gaming budget?
Yes, it has
No, it hasn't

10 golden rules for healthy gaming

Pojko's Tips — For Every Member

Think of gaming as entertainment

Before you start playing, remind yourself — this is entertainment, just like going to the cinema or dining out. Just as you'd set a budget before heading to a restaurant, do the same with gaming.

Only use money set aside for entertainment

The most important rule in Responsible Gaming: only spend money that, if lost, won't affect your household expenses, rent, or food. Not a single taka beyond your entertainment budget.

Set a time limit in advance

Decide how long you'll play before you start. Set a timer on your phone. When it goes off, stop — whether you're winning or losing. This habit is the most effective way to game responsibly.

Accept losses gracefully

Winning and losing are both part of the game. If you lose, accept it and walk away. The moment you think "just one more round and I'll win" — that's your sign it's time to stop.

  • Don't play when you're drunk or emotionally overwhelmed
  • No gaming during work hours or sleep time
  • Never gamble with borrowed money
  • Take regular breaks, especially every 2 hours
  • Don't let gaming get in the way of time with family and friends
  • Make gaming a part of a healthy lifestyle

FAQs

Your questions about responsible gaming, answered

No. Your balance remains completely safe during self-exclusion. You won't be able to make deposits or play while excluded, but your full balance will be intact once the period ends.

Yes, lowering your limit takes effect immediately. However, increasing a limit takes 24 hours to apply — this is an intentional safety measure to prevent impulsive decisions.

Not directly, as only the account holder can make changes to protect privacy. However, if a family member has concerns, please contact Pojko Support — we'll do our best to understand the situation and help.

Chat directly with Pojko's live support — our trained team will help you without judgment. We can assist with self-exclusion, cooling-off periods, and counselling resources.

Completely free. Deposit limits, session timers, cooling-off periods, and self-exclusion — there's no charge to use any of these tools, and using them has no impact on your bonuses or benefits.

Pojko's commitment

Protection for minors
Age verification is strictly enforced
Trained support team
Specially trained in Responsible Gaming
No pressure
No promotional pressure when you take a break
Impartial advice
Our members' well-being comes first
Addiction Monitoring
Alerts for unusual gaming patterns

Help is always available

If you're struggling with gaming, don't face it alone — talk to Pojko. Our support team is trained and will help you in complete confidence. Remember: asking for help isn't a weakness; it takes courage.

Live chat
Chat with us directly in Bangla
Available 24/7
Email support
support@pojko.bet
Response within 48 hours

Remember: if you stop playing or take a break, we won't send you bonus offers or pressure you in any way. Your well-being is what matters most to us.

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Play responsibly, Enjoy the Fun

Your gaming experience at Pojko is entirely in your hands. Play within safe limits, enjoy the entertainment, and reach out to us whenever you need support.

Free tools
24/7 support
18+ only
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