This page explains in plain English how we handle the information you provide when you join Pojko — how we store it, why we use it, and whether we ever share it with anyone. No ambiguity, no fine print.
Six core principles that form the foundation of our data protection
This Privacy Policy ("Policy") applies to the Pojko website (pojko.bet) and all associated services. By creating an account or using the platform, you consent to the collection and use of your information as described in this Policy.
We believe privacy is not just a legal obligation — it is our ethical responsibility to our members. That's why this policy is written in plain English rather than complex legal language, so every member understands exactly what happens with their data.
This Policy has been made available in Bengali for the convenience of our members. In the event of any legal dispute, the original English version shall be considered authoritative.
Pojko only collects information that is necessary to provide you with our services and keep the platform secure. Below is a breakdown of the three categories of data we collect:
| Data Type | When It Is Collected | Required? |
|---|---|---|
| Full Name & Date of Birth | At Registration | Yes |
| Mobile Number | At Registration | Yes |
| Email address | At Registration | Yes |
| Payment Details (bKash/Nagad Number) | On deposits/withdrawals | Yes |
| National ID Card (NID) | For KYC Verification | As Required |
| Residential address | For KYC Verification | As Required |
For payment gateway or identity verification purposes, we may receive limited information from third parties. This information is used solely for verification.
There are specific reasons behind how Pojko uses your data — nothing is used without purpose. Each reason is clearly explained below:
For registration, login, password recovery, and account verification.
To process deposits and withdrawals and to prevent fraud.
For managing complaint resolution and support tickets.
We analyze anonymized data to improve and enhance the platform.
To send you relevant offers and bonuses based on your preferences (subject to your consent).
To comply with Anti-Money Laundering (AML) regulations and other legal obligations.
Pojko never sells your data. However, in certain circumstances, limited information may be shared with trusted partners. The details of when this occurs are outlined below:
Information required to process transactions via bKash, Nagad, or bank is shared with the respective provider solely to complete the transaction.
Only an anonymous session ID is shared with game providers such as Pragmatic Play and Evolution. Your name, phone number, and address are never disclosed to any game provider.
In cases involving court orders or government investigations, we may be legally required to disclose information. Where permitted by law, Pojko will notify you when this occurs.
Rest Assured: Pojko never sells or shares your data with advertisers, data brokers, or marketing companies. This is our unwavering policy.
Pojko uses cookies to improve the platform and ensure a smooth experience for you. Cookies are small text files stored on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Maintaining Login Sessions | Deleted at end of session |
| Functional | Remembering language & preferences | 1 Year |
| Analytics | Measuring page performance | 2 Years |
| Security | Fraud Detection | 30 Days |
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features, including login, to stop working.
Pojko uses industry-leading technology to protect your data. These aren't just promises — here's what we actually do:
If you notice any suspicious login activity or unusual behaviour on your account, contact us immediately at support@pojko.bet. We will investigate within 24 hours.
Pojko complies with GDPR and international data protection standards. This means you have several important rights regarding your own data:
You may request a copy of the personal data Pojko holds about you. We will respond within 30 days.
If any of your information is incorrect, request a correction and our support team will assist you.
You may request that all personal data be deleted following account closure.
You can request that we restrict the use of your data for specific purposes.
You can request a copy of your data in a standard format (CSV or PDF).
You have the right to object to marketing communications or specific data processing activities.
To exercise any of these rights, email us at support@pojko.bet. We will respond within 30 days.
Pojko is strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.
If a minor is found to have created an account on Pojko, that account will be immediately closed and all associated data permanently deleted.
If you believe your child has created an account on Pojko, please contact us immediately at support@pojko.bet. We will take prompt action.
A note for parents: If you remain logged in to Pojko on a shared device, ensure children cannot access it. We recommend using parental control software.
Pojko does not keep your data indefinitely. Once its purpose has been served or the retention period has expired, the data is deleted:
If you request account deletion, all data except that required for legal compliance will be permanently deleted within 30 days.
Pojko may update this Privacy Policy from time to time. For any significant changes, members will be notified at least 14 days in advance via SMS or email.
The date of any update is always shown at the top of this page under "Last Updated". Continued use of the platform after any changes constitutes your acceptance of the revised Policy.
Previous versions of this policy are available upon request from our support team. If you have any questions about changes, feel free to ask via live chat.
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch. We aim to respond to all messages within 48 hours.